TIME LIMITS

For Shipper’s Information!

Please take below shown time frames into your kind consideration:

When Standard Service is used – Cargo acceptance procedure must be completed 24 hours prior to the flight departure and all related (Including customs clearance) documentation must be provided to us 5 hours prior to the flight departure.

When Expedited Service is used – Cargo acceptance procedure must be completed 6 hours prior to the flight departure and all related (Including customs clearance) documentation must be provided to us 5 hours prior to the flight departure.

In case of choosing Lufthansa Airlines Services, please note:

When Standard Service is used – Cargo acceptance procedure must be completed 24 hours prior to the flight departure and all related (Including customs clearance) documentation must be provided 9 hours prior to the flight departure.

When Standard Service is used, but consignment is a Special Cargo – Cargo acceptance procedure must be completed 24 hours prior to the flight departure and all related (including customs clearance) documentation must be provided 6 hours prior to the flight departure.

When Expedited Service is used – Cargo acceptance procedure must be completed 10 hours prior to flight departure and all related (Including customs clearance) documentation must be provided 9 hours prior to the flight departure.

When Expedited Service is used, but consignment is a Special Cargo – Cargo acceptance procedure must be completed 7 hours prior to the flight departure and all related (including customs clearance) documentation must be provided 6 hours prior to the flight departure.